Contact Information

General Information

This page provides the official contact channels and procedures for communicating with the Operator. All methods of communication are established in accordance with applicable laws and regulations of Great Britain, including the Gambling Act 2005 and guidance issued by the Gambling Commission.

Communication Channels

The Operator ensures clear and accessible methods of contact as outlined below:

• Email: [email protected]
• Telephone: +44 20 7123 4567
• Registered Business Address: 12 King’s Court, London, W1C 2DJ, United Kingdom
• Online Contact Form: Available at https://legalbettinggb.co.uk/contact

Hours of Operation

• Email and Online Contact Form: 24 hours a day, 7 days a week.
• Telephone Support: Monday to Friday, 09:00–18:00 (UK time), except UK public holidays.

Procedures for Submitting Inquiries

All inquiries must be submitted via one of the specified communication channels. Users are required to provide their full name, account identification number (if applicable), and a detailed description of the matter.

The Operator shall acknowledge receipt of inquiries within two (2) business days and aims to provide a substantive response within five (5) business days, subject to the complexity and nature of the issue.

Complaints Procedure

Users wishing to submit a formal complaint should refer to the Complaints and Dispute Resolution Policy available on this website. Complaints can be submitted via email, post, or the online form. The Operator is committed to handling all complaints in compliance with the requirements of the Gambling Commission, ensuring fairness and transparency.

Data Protection and Confidentiality

All communications and data provided in connection with user inquiries are processed in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). For further information, users may consult the Privacy Policy.

Contacting Relevant Regulatory Authorities

If a user is dissatisfied with the Operator’s response, they may escalate the matter to an independent Alternative Dispute Resolution (ADR) provider or contact the Gambling Commission at www.gamblingcommission.gov.uk.

Date of last revision: 26 June 2024